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Privacy - Noakes

Privacy Policy

What we do with your data

Last updated at: 23/05/2018

Noakes Limited
4 Spencer Parade
Northampton
NN1 5AA, United Kingdom

Introduction

Noakes believes in respecting individuals’ right to privacy. Noakes will never use your personal data for any use beyond that stated or the permissions you give us or as required by law. This Privacy Policy (“Privacy Policy”) aims to give you information on how Noakes collects and processes your personal data when you use www.noakesltd.co.uk (“Website”).

The Website is not intended for children (those aged 13 and under) and we do not knowingly collect data relating to children.

When use the Website you will be asked to “opt in” to our Privacy Policy i.e. to confirm that you agree to our use of any personal data that we may collect from you as a user of the Website as set out in this Privacy Policy. If you do not give your consent, you will not be able to use the Website as we will be unable to provide our services and facilities to you.

What information do we collect?

What is personal data?

Where this Privacy Policy refers to ‘personal data’ it is referring to data about you (or other living
people) from which you could be identified – such as your name, your contact details and even your
IP address.

By law all organisations in the UK are obliged to process your personal data in certain ways and to ensure that you are given an appropriate amount of information about how they use it. You also have various rights to seek information from those organisations about how they are using your data, and to prevent them from processing it unlawfully. For more information about these rights, please see the ‘Your Rights’ section of this Privacy Policy.

Data we collect from you

Noakes may collect, process and use your personal data (including your name, postal address, email address, telephone number, mobile number and technical data including your browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website (“Technical Data”).

We collect this data in a number of ways, including through:

  • Direct interactions. You may give us your identity, and contact details by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you request a call back from us.
  • Automated technologies or interactions. As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
  • Third parties. We may receive personal data about your from various third parties, for example, Technical Data from analytics providers such as Google based outside the EU.
  • How we use your personal data

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • Where you have requested that we contact you.
    • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
    • Where we need to comply with a legal or regulatory obligation

    Noakes will not use your personal data for direct marketing activities without your specific consent.
    You have the right to withdraw consent to marketing at any time by contacting us.

    We have set out below more specifics on how we use such data.

    Server Logs

    Noakes may collect your IP address to produce a server log – as all web servers do. This information is used solely for monitoring the volume of traffic the site receives. We do not use the information for tracking the activities of specific visitors to the Website.

    Change of purpose

    We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

    If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

    Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

    Disclosure of your personal data

    Depending on how and why you provide us with your personal data. We may share it if required to
    do so by law or if we believe that such action is necessary to protect and defend the rights, property
    or personal safety of the Website or its visitors.

    Links to third party sites

    Please note that where we provide links to third party websites that are not affiliated with Noakes,
    such sites are out of our control and are not covered by this Privacy Policy. If you access third party
    sites using the links provided, the operators of these sites may collect information from you that
    could be used by them, in accordance with their own privacy policies. Please check these policies
    before you submit any personal data to these websites.

    How long do we keep your information for?

    Data retention

    We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

    To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirement.

    In some circumstances you can ask us to delete your data: see ‘your rights’ below for further information.

    In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

    Your Rights

    As a data subject you have a number of rights in relation to your personal data. Below, we have described the various rights that you have, as well as how you can exercise them.

    Right of Access

    You may, at any time, request access to the personal data that we hold which relates to you (you
    may have heard of this right being described as a “subject access request”).

    Please note that this right entitles you to receive a copy of the personal data that we hold about you
    in order to enable you to check that it is correct and to ensure that we are processing that personal
    data lawfully.

    You can exercise this right at any time by writing to us using the contact details and telling us that
    you are making a subject access request. You do not have to fill in a specific form to make this kind
    of request.

    Your Right to Rectification and Erasure

    You may, at any time, request that we correct personal data that we hold about you which you believe is incorrect or inaccurate. You may also ask us to erase personal data if you do not believe that we need to continue retaining it (you may have heard of this right described as the “right to be forgotten”).

    Please note that we may ask you to verify any new data that you provide to us and may take our own steps to check that the new data you have supplied us with is right. Further, we are not always obliged to erase personal data when asked to do so; if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to erase we will tell you what that reason is at the time we respond to your request.

    You can exercise this right at any time by writing to us using the contact details and telling us that you are making a request to have your personal data rectified or erased and on what basis you are making that request. If you want us to replace inaccurate data with new data, you should tell us what that new data is. You do not have to fill in a specific form to make this kind of request.

    Your Right to Restrict Processing

    Where we process your personal data on the basis of a legitimate interest you are entitled to ask us to stop processing it in that way if you feel that our continuing to do so impacts on your fundamental rights and freedoms or if you feel that those legitimate interests are not valid.

    You may also ask us to stop processing your personal data (a) if you dispute the accuracy of that personal data and want us verify that data’s accuracy; (b) where it has been established that our use of the data is unlawful but you do not want us to erase it; (c) where we no longer need to process your personal data (and would otherwise dispose of it) but you wish for us to continue storing it in order to enable you to establish, exercise or defend legal claims.

    Please note that if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to stop processing, we will tell you what that reason is, either at the time we first respond to your request or after we have had the opportunity to consider and investigate it.

    You can exercise this right at any time by writing to us using the contact details and telling us that you are making a request to have us stop processing the relevant aspect of your personal data and describing which of the above conditions you believe is relevant to that request. You do not have to fill in a specific form to make this kind of request.

    Your Right to stop receiving communications

    For details on your rights to ask us to stop sending you various kinds of communications, please contact us.

    Your Right to object to automated decision making and profiling

    You have the right to be informed about the existence of any automated decision making and profiling of your personal data, and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you.

    Exercising your rights

    When you write to us making a request to exercise your rights we are entitled to ask you to prove that you are who you say you are. We may ask you to provide copies of relevant ID documents to help us to verify your identity.

    It will help us to process your request if you clearly state which right you wish to exercise and, where relevant, why it is that you are exercising it. The clearer and more specific you can be the faster and more efficiently we can deal with your request. If you do not provide us with sufficient information then we may delay actioning your request until you have provided us with additional information (and where this is the case we will tell you).

    Contacting us

    If you wish to contact Noakes Limited regarding any aspect of the Privacy Policy you should use the following contact details:


    By Post

    Data Protection
    Noakes Limited
    4 Spencer Parade
    Northampton
    NN1 5AA, United Kingdom


    By Email

    enquiries@noakesltd.co.uk


    By Telephone

    +44 1604 420442

Contact us

T: 01604 420442
Noakes Ltd,
4 Spencer Parade, Northampton, NN1 5AA, United Kingdom

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