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Services - Noakes

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What can Noakes do for me?

So you know the theory but which services can Noakes actually provide for you and your business? The answer is: ‘just about anything you want to do with communications’.

Our primary goal is to provide you, our customer, with a solution that is tailored to your needs; we don’t simply drop you on our platform alongside everybody else. We take the time to listen to your requirements and to produce a solution that will give you what you need to help grow your business; we then host and manage that solution for you on a day-to-day basis.

Due to the flexible design of the Noakes platforms we can, in addition to our cloud-services, offer the same fully provisioned and tailored solutions for installation onto your own cloud or private infrastructure.

Below are a selection of some of the services that we provide to our customers; in each case tailored to their exact needs. The selection below is not comprehensive, if there’s something you need from your communications and you don’t see it below, simply get in touch as we’ll either already have it, or will be able to provide it for you quickly.

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      • click-call-icon

        Click to dial

        Want to improve your outbound call efficiency? With ‘click to dial’ calls can be made at the click of a button or web link.

      • virtual-icon

        Virtual office

        Need that ability to be reached from a single number wherever you are? Noakes combines find-me | follow-me, IVR, voicemail and other features to provide tailored virtual office solutions.

      • record-icon

        Call recording

        Need to ensure that some or all of your calls are recorded? The Noakes platform allows easy call recording and retrieval.

      • ivr-icon

        IVR

        Need a simple front-of-house entry IVR or something bigger? Noakes has a completely customisable IVR engine that we tailor to your needs.

      • voicemail-icon

        Voicemail

        Want a voicemail platform that doesn’t cost the earth and doesn’t need housing somewhere? By combining our IVR, call-recording and email capabilities we’ve provided tailored voicemail solutions for a number of customers.

      • messaging-icon

        Messaging

        Does your service need to send SMS or other instant messages? We can integrate messaging into your existing platform or combine it with our telephony services as part of complete communications solution.

      • conference-icon

        Conferencing

        Need to provide conferencing services for your customers? The Noakes’ platform can provide conferencing capability ‘out-of-the-box’.

Features as standard

 

  • connectivity-icon

    Connectivity

    Do you have existing IP telephony connections or need new ones? We can either use your existing infrastructure or provide you with new phone numbers.

  • privacy-icon

    Privacy

    Worried about sharing space in the cloud with others? Every Noakes customer is given their own private space within the Noakes cloud; we don’t mix customers on the same platform.

  • seamless-comm-icon

    Seamlessness

    Want to be able to combine voice, instant-messaging, email? As we tailor every customer’s solution we can combine different elements in any way you can imagine; you think it, we’ll build it..

  • security-icon

    Security

    Worried about interception or hacking? Need encrypted communications? We can provide secure voice communications via our platform and also provide secure mobile solutions for those on the move.

  • integration-icon

    Back-office integration

    Do you have existing business systems that would need integrating with? A large number of our customers do and we pride ourselves on always being able to tailor our automated services to be able to operate with yours.

A.W. Communications have been using the services of Noakes Ltd for several years, we have found them responsive to our requests, helpful with their suggestions and very competitive in their pricing. The solutions they provide are cost effective and fully meet with our requirements, the after sales support is excellent.

Adrian Charlton – Managing Director - AWCSL

Contact us

T: 01604 420442
Noakes Ltd,
4 Spencer Parade, Northampton, NN1 5AA, United Kingdom

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